Privacy Policy

Last updated: 27 September 2026.

Identity and Role of the Data Controller

mediarixki acts as the data controller for personal data processed through this website. We determine the purposes and means of processing personal data collected from visitors interested in our media production resources covering studio setup, camera operation, lighting balance, audio checks and smooth workflows for news and video content. Our registered address is Screenworks, 22 Highbury Grove, London N5 2EF, United Kingdom and we can be contacted at [email protected].

Scope of This Notice

This privacy policy applies to all individuals who visit our commercial website based in the United Kingdom. It covers data collected when you use our services, submit forms or interact with site features such as the contact form. It does not apply to third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect contact details such as name and email address through forms. Usage data including IP address, browser type and pages visited is obtained automatically via server logs. No data is collected from third parties or public sources beyond standard analytics tools.

Purposes of Processing and Legal Basis

Data is processed to respond to enquiries with consent as the legal basis. Site analytics are conducted under legitimate interests to improve service delivery. Order processing relies on contract necessity. Marketing communications require explicit consent.

Whether Providing Data Is Required

Providing contact information is voluntary but necessary to receive responses to queries. Failure to supply details may prevent us from assisting with media production resource enquiries. Usage data collection cannot be disabled without affecting site functionality.

Cookies and Similar Technologies

We use essential cookies for site operation and analytics cookies for performance measurement. Details are available in our separate Cookie Policy accessible via the site-wide cookie banner. You can manage preferences through browser settings.

Processors, Recipients and Disclosures

Service providers such as hosting companies and email delivery platforms act as processors under contract. Data may be disclosed if required by law or to protect legal rights. No sale of personal data occurs.

International Transfers

Some processors may be located outside the United Kingdom. Transfers are safeguarded by standard contractual clauses approved under UK GDPR and the Data Protection Act 2018.

Retention Periods

Contact data is retained for two years after the last interaction. Analytics data is kept for twelve months. Legal obligations may extend retention where necessary for compliance or dispute resolution.

Security and Data Minimisation

Appropriate technical measures including encryption and access controls protect data. We collect only the minimum information needed for stated purposes and regularly review processing activities.

Data Subject Rights

You may request access, rectification, erasure, restriction, portability or objection to processing. Submit requests via the contact form or by emailing [email protected]. We respond within one month.

Right to Withdraw Consent and Object to Marketing

Consent for marketing can be withdrawn at any time by using the unsubscribe link or contacting us. Objections to profiling for direct marketing are honoured without undue delay.

Right to Complain

Complaints may be lodged with the Information Commissioner's Office, the UK supervisory authority, at ico.org.uk. We encourage initial contact with us to resolve concerns.

Children and Age Restrictions

Our services target adults engaged in professional media production. We do not knowingly collect data from individuals under eighteen years of age.

Automated Decision-Making and Profiling

No automated decision-making or profiling with legal effects occurs on this site. Basic analytics do not involve such techniques.

Policy Changes

We may update this policy to reflect legal or operational changes. The effective date appears at the top. Continued use of the site indicates acceptance of revisions.